BEGIN:VCALENDAR VERSION:2.0 PRODID:-//iTouchVision - ECPv6.5.1.6//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:iTouchVision X-ORIGINAL-URL:https://www.itouchvision.com X-WR-CALDESC:Events for iTouchVision REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD TZOFFSETFROM:+0000 TZOFFSETTO:+0000 TZNAME:UTC DTSTART:20160101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20170620 DTEND;VALUE=DATE:20170623 DTSTAMP:20240712T043634 CREATED:20170516T130437Z LAST-MODIFIED:20170523T083820Z UID:21002-1497916800-1498175999@www.itouchvision.com SUMMARY:Join iTouchVision at Field Service Management Expo 2017 DESCRIPTION:We love fascinating people with the wonders of technology. It always feels great to help enterprises realise their business goals by amalgamating their processes with tech automation. This time again\, we are going to be at the Field Service Management Expo 2017. \n \n\nAbout the Show\nField Service Management Expo is Europe’s one of the most prestigious events. It aims to connect the decision-makers\, directors\, CTOs\, CIO’s and business experts with the first-class service providers. The show is dedicated to the ever-dynamic field service management sector. \nBlock the Dates\nThe three-day event is being organised at the award winning ExCeL\, London from 20th June 2017 to 22nd June 2017. Over the years\, FSM Expo has attracted thousands of visitors from across the globe. We are glad to be a part of this great show to demonstrate our advanced solutions to the industry professionals. \nExperience the iTouchVision Innovation\nThe iTouchVision team will be showcasing our multi-channel and best-in-class solutions on Stand No: L710. We are looking forward to meeting the visitors and introduce them to our end-to-end field service solution. Last year saw some huge successful collaborations as we got to partner and planned the digital journey for many service management companies. This year too\, we are expecting to expand our network and optimise service delivery operations for the business enterprises. \nMeet us at the FSM Expo 2017 and gain business insights from the Service Transformation Experts- \n\nDigitising Service Delivery Process Overview\nHands-on Experience of Mobile Working Applications\nManage your Mobile Workforce with Real-Time Monitoring\nLive Demo of Service Desk Automation within minutes\nEffect of Customisation and Personalisation\nExperience the Game-Changing Customer Self-Service Apps\nKnow how to Safeguard your Mobile Workforce\nImpact of Stock Control in Saving Costs\nTips to Boost Revenues\nCoffee and QnA with the Experts\n\nThere’s a lot more to explore! And we are pretty excited about it. It will be a one-stop event to meet the professionals working across all aspects of service management\, logistics\, fleet management\, facilities\, operations\, finance and IT. \niTouchVision is indeed proud to exhibit its products and services across such a great field service community and share our success story. Do visit us at Stand L710 at Field Service Management Expo 2017! \nFor more information\, visit their official site and don’t forget to register for the exhibition. Explore various aspects of networking and field service transformation. You can drop us a mail on enquiries@iTouchVision.com for any queries or get social on Facebook\, Twitter\, Google plus and LinkedIn for more updates. URL:https://www.itouchvision.com/event/itouchvision-field-service-management-expo-2017/ LOCATION:ExCeL London\, One Western Gateway Royal Victoria Dock\, London\, E16 1XL\, United Kingdom CATEGORIES:General END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20170601 DTEND;VALUE=DATE:20170701 DTSTAMP:20240712T043634 CREATED:20170511T102604Z LAST-MODIFIED:20170619T110533Z UID:20982-1496275200-1498867199@www.itouchvision.com SUMMARY:Field Service Transformation Webinar DESCRIPTION:For field service organisations\, ‘Excellent Service‘ is now just not an additional or supportive factor but a revenue booster. It plays an important role to gain a competitive edge to win customers. \nFor next few weeks\, we are running a daily 15-minutes webinar for the people involved in field service management operations. A chance to learn about the use of Customer Self-Service app\, benefits of the Mobile Worker  Reporting app\, scheduling and dispatching tasks with Service Desk module and the overview of Field Service Optimisation process. \nAlso\, the webinar will help you to gain insights on how to improve CRM and increase ROI by employing the right solution that reflects all your organisational processes. \n  \nKey Points- \n\nChoosing the right Processes and Technology\nFocused Workforce Management to generate Revenues\nOptimisation with Field Service Automation\n\n  \nWe are having different sessions across the month of June. It will be a quick demo on a daily basis with a Q&A session but certainly\, it will give you a flavour of what is the ideal way to optimise your business operations. \nPlease feel free to schedule your slot for the webinar as per your availability. \nRegister URL:https://www.itouchvision.com/event/field-service-transformation-webinar/ CATEGORIES:Webinar ORGANIZER;CN="Mark Eves":MAILTO:marketing@itouchvision.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20170530 DTEND;VALUE=DATE:20170701 DTSTAMP:20240712T043634 CREATED:20170427T074145Z LAST-MODIFIED:20170530T103917Z UID:20839-1496102400-1498867199@www.itouchvision.com SUMMARY:Waste Management Webinar DESCRIPTION:It’s always beneficial to flow with the changes. Being one of the leading cloud service providers\, we ensure to educate the professionals and decision-makers with the latest trends that could be highly impacting to their business strategies. \nThis time\, we are holding a mini-webinar for the people involved in waste management industry. A chance to learn about the use of Missed Bin Reporting app\, benefits of the Waste Crew Mobile Worker app\, working with Service Desk module and the overview of Waste Management module. \n\nAlso\, the webinar will help you to gain insights on how to improve CRM and increase ROI by employing the right solution that reflects all your organisational processes. \n\nWe are having different sessions across the month of June. It will be a quick demo\, around 15 minutes with a Q&A session but certainly\, it will give you a flavour of what we can do to optimise your business operations. \nPlease feel free to schedule your slot for the webinar as per your availability. \n\nRegister URL:https://www.itouchvision.com/event/waste-management-webinar/ CATEGORIES:Webinar ORGANIZER;CN="Mark Eves":MAILTO:marketing@itouchvision.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=UTC:20160621T100000 DTEND;TZID=UTC:20160623T160000 DTSTAMP:20240712T043634 CREATED:20160601T113518Z LAST-MODIFIED:20170118T122346Z UID:17490-1466503200-1466697600@www.itouchvision.com SUMMARY:iTouchVision at Service Management Expo 2016 DESCRIPTION:iTouchVision will be at one of the most prestigious exhibitions of London Technology Week- Service Management Expo. London Technology Week is being celebrated in the month of June this year with a series of events across the city discussing and representing the entire technology ecosystem. Service Management Expo 2016 will be organised at the ExCeL Exhibition Centre in London\, United Kingdom from the 21 – 23 June 2016. The aim is to provide a platform where specialist exhibitors showcasing the latest technologies\, products\, and services from key areas can connect with the foremost business thinkers and buyers. \nService Management Expo- The 3-day event starting from 21st June is Europe’s biggest and the only dedicated event in service management sector. The attendees and exhibitors have the opportunity to witness the latest innovations\, software\, technology\, and services within Software & Systems\, Tracking\, GPS & Fleet management\, Mobile Communication Hardware\, Operations\, Logistics and more. \niTouchVision team will be at the Service Management Expo Stand Number- M1455 during the event. You can meet us to know about cloud technology\, mobile revolution in the service industry\, workforce management and tracking\, safety solutions for lone workers\, customer engagement platforms and more. \nWhy should you drop a “Hello” to iTouchVision at Service Management Expo 2016?\n\nBIY- Believe It Yourself with demos on software and mobile applications\nWOM- Wonders of Mobility for optimised service delivery discussions\nMagic of Customisation\, Branding and Personalisation on enterprise business apps\nBrainstorm your questions to the subject-matter experts\nBusiness talks related to ROI and performance with a cup of Coffee\nTeC(h)reativity with Cloud-based digital transformation tutorials\nFIA- Feel it Alive with the hands-on experience of MobileWorker\, Lone Worker\, Self-service apps\, Service management\, Case Management\, etc.\nNot to miss some fun competitions and activities\n\nSince last 32 years Service Management Expo is nurturing key industry relationships and attracting the widest group of professionals working across all aspects of service management\, logistics\, fleet management\, facilities\, operations\, finance and IT. iTouchVision is proud to exhibit its products across such a great field service community and share our success story. \nVisit their official site for more details and don’t forget to register for the exhibition. Explore various aspects of networking and education. You can drop a mail to us on Contact@iTouchVision.com for any queries or get social on Facebook\, Twitter\, Google plus and LinkedIn for more updates. URL:https://www.itouchvision.com/event/itouchvision-service-management-expo-2016/ LOCATION:ExCeL London\, One Western Gateway Royal Victoria Dock\, London\, E16 1XL\, United Kingdom CATEGORIES:General ATTACH;FMTTYPE=image/jpeg:https://www.itouchvision.com/wp-content/uploads/2016/06/service-management-expo-2016.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=UTC:20160210T093000 DTEND;TZID=UTC:20160210T130000 DTSTAMP:20240712T043634 CREATED:20160129T094818Z LAST-MODIFIED:20160525T095711Z UID:16413-1455096600-1455109200@www.itouchvision.com SUMMARY:How mobile working can help you deliver local authority transformation DESCRIPTION:Harness the remarkable efficiency savings created through agile and effective mobile workforce enablement and mobile working technology\nJoin us on this FREE half-day briefing session designed for local authorities seeking to realise the significant efficiency savings that can be delivered through the deployment of mobile working technology.\nUK local authority budgets are being cut all the time. This resource constraint is having a fundamental impact on the way that public sector organisations plan and deliver key services\, but at the same time customers are expecting more and more in terms of service delivery. The pressure is on for public sector organisation to find creative ways to do more with less. Channel shift programmes have tended to focus on moving customers towards self-service channels but there are also big gains to be made by deploying channel shift internally by enabling mobile working in your organisation. \nJoin this half day briefing session to hear how other UK local authorities are beginning to grasp the opportunity of mobile working\, and how you could deliver significant benefits for both your customers and your staff by deploying mobile working technology in your organisation. \nDuring the event you will learn:\n\nWhat mobile working looks like and how it can be planned and implemented\nWhat you’ll need to to get started with an agile\, low risk approach to mobile working\nHow to develop a wider business case for continued investment in mobile working in order to deliver savings\nHow other local authorities got started with mobile working\, and the challenges and opportunities they faced\nWhich local authority business areas are most effectively leveraging mobile working technology\nWhich local authority business processes have mobile working at the heart of their operation\nHow the most skeptical local authority employees have became mobile working converts\nSee examples of cutting edge technology being used in real time to deliver effective mobile workforce enablement\, including how to:\n\nStreamline and automate your internal processes in order to reduce costs and increase efficiency\nAssign tasks to mobile workers whilst they are in the field\nIntegrate with back office systems and draw data held through to the mobile workers in real time\nCapture additional task-specific data\nUpdate task-related information\nSynchronise task data with your back-office systems at any time\n\n\n\nWho should attend?\nThis is a practical event designed to introduce attendees to the benefits and realities of mobile working in the public sector. It will be of particular use to you: \n\nIf you are working as a manager or senior leader in a local authority and you have input into or responsibility for a workforce that is out in the field as part of their day to day operations.\nIf you are working in a leadership capacity in a local authority and you have contact with field-based work teams that continue to rely on paper-based workflow and office-bound IT systems that require constant internet connectivity to be operational.\nIf you manage inspection or maintenance processes remotely and are looking for ways in which you can automate and streamline processes.\nIf you would benefit from meeting and hearing from peers in local government who have already begun to realise the benefits that mobile workforce enablement can have as an element of internal transformation.\n\nAgenda\n9.30 – Registration and coffee \n10.00-10.15 – Introduction and welcome – the contemporary context for local authority operations \n10.15-11.00 – The lifecycle of a service request – technology demonstration \n11.00-11.20 – Coffee break \n11.20-11.50 – The implementation and evolution of mobile working at Stafford Borough Council – customer case study featuring guest speaker from Stafford Borough Council \n11.50-12.50 – Advanced mobile worker capability – overview and demonstration \n\nProject billing and costing\nRisk management and analytics\nAccessing historical inspection data from line of business systems \nMobile office capability\nAutomated document generation\nCapturing of feedback\n\n12.50-13.00 – Summary\, conclusions and next steps \n13.00 – Networking lunch URL:https://www.itouchvision.com/event/how-mobile-working-can-help-you-deliver-local-authority-transformation/ LOCATION:Hotel La Tour\, Albert Street\, Birmingham\, B5 5JE\, United Kingdom CATEGORIES:General ORGANIZER;CN="Abavus":MAILTO:www.abavus.co.uk END:VEVENT END:VCALENDAR